We were with a different local Tax Prep Co. in our area and became dissatisfied with the process which changed from year to year. That plus poor communications. Found S&C online and gave them a call last Sept., and Christina suggested I call back in January and make an appointment to get to know Andy. I did so and we went with Andy after a brief meeting. What a difference. Quick, Simple, Straight forward, and Andy even took the time to show me how the last Administrations tax cuts helped us pay less to the Feds. Spillman & Crane has new customers for life. Office staff is also very friendly, all in all it's just a nice comfortable atmosphere.